Service Interruption

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Damages

In no case shall Blacktable, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


 

Warranty

Blacktable warrants that the material and workmanship of the products will conform to Blacktable’s published product specifications in effect on the date of delivery to you for a period of 2 (two) years from the date of purchase. This limited warranty covers only the original purchaser of the product and is not transferable.

During the warranty period, Blacktable will, at its option, repair or replace any defective product or part thereof, or issue a refund of the purchase price paid for the product, provided that the product is returned to Blacktable in accordance with the Return Authorization procedures set forth in the Terms and Conditions.

This limited warranty does not cover normal wear and tear, neglect, accidents, acts of god, acts of terrorism, damage in transit, abuse, improper maintenance or storage, or any addition of or combination with your own materials after product installation.

In addition, this limited warranty does not cover damages resulting from the assembly, installation, repair, reconfiguration, or alteration of the product other than by Blacktable or a Blacktable authorized person, or the product not being used in accordance with Blacktable instructions.

Minor deviations in the construction, color, or material used or from the specifications published on the Internet or elsewhere, especially with regard to surfaces, are also not covered by this limited warranty.

Furthermore, natural variations to color, grain, or texture of wood, metal, or plastic over which Blacktable has no control are not covered by this limited warranty.

Finally, this limited warranty does not cover the matching or compatibility of color, grain, or texture unless expressly agreed to by Blacktable in writing.

Blacktable's sole obligation and liability under this limited warranty is limited to repair, replacement, or refund of the purchase price paid for the defective product, and in no event shall Blacktable be liable for any incidental, consequential, or punitive damages, or for any other damages, whether in contract, tort, or otherwise.

Exclusive Remedies

In case of breach of warranty or any other duty related to the quality of the products and services delivered by Blacktable, you shall promptly notify Blacktable and make such product available for correction. Blacktable shall at its option, repair or replace the defective product. If Blacktable determines that a defective product cannot be repaired or replaced within a reasonable period of time, you will receive a reduction in the price or, in the case of serious defects, a refund of the price that you actually paid to Blacktable for such product. The foregoing are your exclusive remedies for breach of warranty or any other duty related to the quality of the products and services delivered by Blacktable.

In case of a warranty claim, please contact Blacktable support at: support@blacktablesystem.com

Infringement of third party intellectual property
 

Blacktable shall be liable to the customer to the extent that a third party raises a justified claim against the customer due to infringement of the industrial property rights of a product supplied and used by the customer following the contract. Blacktable reserves the right to take the following actions at its discretion:

1. Request the purchase of rights of use for the products in question;

2. Modify them in a way that the industrial property rights of third parties are not violated;

3. Replace them.

"Intellectual Property Rights" in these terms and conditions refer to patents, utility models, design patents, trademarks (including their applications), and copyrights.

If the above measures are not feasible or financially impractical, the customer has the right to withdraw from the contract or receive a price reduction. These obligations only apply if the customer informs us immediately in writing about the claims of third parties, does not acknowledge any violation, and all defensive measures and conciliation procedures remain confidential to us.
 

If the customer ceases to use the purchased product to reduce damages or for other important reasons, the customer shall notify the injured party of the cessation of use. In this case, the termination cannot be interpreted as an acknowledgement of a violation of industrial property rights. 

The customer's claims are excluded to the extent that the customer is solely responsible for the infringement of industrial property rights

Claims by the customer related to the infringement of protective rights are excluded to the extent that such infringement:

1. Is caused by the customer;

2. Results from the connection, mixing and/or processing of the products by the customer and/or third parties;

3. Results from a use not foreseen by our regulations;

4. Is caused by the modification of the products by the customer without our authorization.

Resale

To ensure compliance with the regulations of the customer's country, it is the customer's responsibility to ensure that any resale of the supplied object meets all relevant requirements. 

Failure to comply with this article may result in damages and expenses incurred by us. In such cases, the customer is required to compensate us for all related costs and any claims made by third parties against us.

Ownership retention
 

Ownership of all items in the delivery shall remain with Blacktable until full payment is received. This also applies in the event that partial payment has been made for specific deliveries designated by the customer. If ownership retention requires special conditions or forms in the customer's country, the customer must notify Blacktable and ensure compliance with such requirements at their own expense.

Delivery

To ensure a smooth and successful delivery of your order, we kindly request that you provide accurate and complete information when placing your order. Please note that delivery can only be made to the address specified during the ordering process and cannot be redirected to any other address.

While we strive to meet the estimated delivery dates provided on our website or in writing, please be aware that these dates are only estimates and delays in delivery may occur. We will make every effort to inform you of any delays and provide you with updated information on the expected delivery date.

However, we would like to draw your attention to the following disclaimer regarding delays in the production process and shipping:

Blacktable does not take any responsibility for delays that may occur during the production process. While we make every effort to ensure timely manufacturing of our products, there might be unforeseen circumstances that could cause unexpected delays. These circumstances may include but are not limited to supplier issues, manufacturing complications, or force majeure events.

Blacktable does not take any responsibility for delays that may occur during the shipping of our products. Once your order has left our premises and is in the hands of the shipping carrier, we rely on their services to deliver your order within the estimated timeframe. Delays in shipping can occur due to various factors, such as weather conditions, customs inspections, transportation disruptions, or other logistical issues.

Blacktable does not assume any liability for any indirect consequences that may arise as a result of delays in the production process or shipping. This includes, but is not limited to, financial losses, missed deadlines, or any other damages incurred due to delayed delivery. Please note that the estimated production and shipping times provided on our website or during the order placement process are approximate and not guaranteed. While we strive to meet these estimates, they are subject to change without prior notice due to unforeseen circumstances. By placing an order with, you acknowledge and accept that we are not liable for any direct or indirect damages resulting from delays in the production process or shipping.

Partial deliveries may be made, and you are not entitled to refuse delivery of the products in this case. Prior to delivery, we or our third-party delivery partner will contact you to arrange a suitable delivery time. It is important that you are present at the agreed time and that the delivery location is accessible for the delivery team.

Delivery not possible: if the delivery team is unable to complete the delivery due to any reason, including but not limited to the product(s) not fitting through an entrance, doorway, or stairs, or because you are not present at the agreed time, the customer is responsible for all costs associated with subsequent transfer, restocking, storage, and delivery of the product(s). Similarly, if you fail to respond to calls or emails from our carrier, particularly if the goods are returned to our warehouse after two or more attempts, you will be responsible for the costs incurred.
 

Benefit and risk

The customer is responsible for any accidental destruction or deterioration of the items from the moment they are handed over to the carrier or leave our distribution center, whichever comes first. This includes delays in shipment caused by the customer.

International shipping and risk-taking clauses will be interpreted according to the International Rules for the Interpretation of Trade Terms (Incoterms 2010).

If the customer wants dedicated shipment insurance, they must make arrangements with us prior to shipping, and they will be responsible for the associated costs.

Product Inspection, Acceptance and Returns

Blacktable products must be checked upon delivery without delay to ensure they are complete and free of defects. All visible damages, in particular if the delivered packaging presents damages or if the packaging contains water, you must provide immediate written notice (and in any case within 24 hours) to Blacktable support by email at support@blacktable.pro. The email should include a detailed report of the damages and pictures that prove the external damage of the packaging. You have two days thereafter to open the package and check if the product is correct. Any incorrect deliveries, missing parts or defects which are ascertainable by reasonable inspection must be reported in writing within fourteen (14) business days of their detection.

If such notification is not given in a timely manner, you will be deemed to have accepted the Blacktable products and you will be conclusively deemed to have waived all such claims and complaints other than claims covered by the Blacktable product warranty then in effect.

In the event of any defect, you shall retain the broken or damaged product and its original packaging for inspection by Blacktable.

If return of a product is authorized by Blacktable, Blacktable will send an email with shipping instructions. You cannot return a product to Blacktable without first receiving a return authorization by email. If such Return Authorization Number is not requested within fourteen (14) business days after receipt of the Blacktable products, the Blacktable products will be deemed to have been accepted and you will be conclusively deemed to have waived all such claims and complaints other than claims covered by the Blacktable product warranty then in effect.

In addition, authorized returns are subject to a restocking charge equal to 15% of the purchase price of the returned Blacktable products, plus shipping and handling charges and costs, if any, of restoring returned Blacktable products that are in damaged condition.

As a fundamental policy, the return of custom-made models is strictly prohibited in accordance with our general terms and conditions.

Disclaimer

This means that, except as explicitly stated in the previous section or unless prohibited by law, Blacktable does not provide any other warranties, conditions, representations, indemnities or guarantees with respect to its products. This includes any warranties of merchantability or fitness for a particular purpose, whether such warranties arise from law, custom, or prior oral or written statements by Blacktable or any other source.

Limitation of Liability and No Consequential Damages
 

Blacktable’s liability for any claim of any kind, whether based in contract, tort (including negligence and strict liability) or otherwise for any expense, injury loss or damage arising out of or in connection with the design, manufacture, sale, delivery, inspection, assembly, installation, maintenance, repair, application or use of any product furnished to you hereunder shall in no case exceed the purchase price of the product which gives rise to the claim.

However, to the extent permitted by law, Blacktable's liability for any claim shall be limited to the maximum extent possible under applicable law. You acknowledge and agree that the limitations and exclusions of liability and disclaimers set forth in this agreement are fair and reasonable, and that your acceptance of this agreement and use of Blacktable's products and services reflect your agreement to these terms.

If you do not agree with these terms, your sole remedy is to not use Blacktable's products and services.

Force majeure

Blacktable shall not be liable for any loss or damage as a result of any failure to perform or any delay in delivery or installation due to any cause beyond Blacktable’s control, including but not limited to acts of God, strikes or other labour difficulties, disruption of operations, natural disasters, war, epidemics, governmental acts or orders or transportation.