Terms of Sale
Terms of Sale
At BlackTable, we strive to provide a seamless purchasing experience for our valued customers.
Here are some important details to ensure your satisfaction with your purchase:
Our product pages feature dynamic lead times, offering an estimate for your convenience. Occasionally, unforeseen stock shortages may lead to extended waiting periods. Rest assured, if such a situation arises, we will promptly notify you via email and provide a revised estimated delivery date.
For customized products, a dedicated estimated lead time will be indicated separately, taking into account the unique requirements of your order.
Our global shipping is facilitated through FedEx, utilizing a range of shipping methods. While some orders will display automatic shipping fees during checkout, others may require a personalized quote, which we will send to your email. Here are the approximate delivery times for various regions:
- Shipments to Switzerland typically take 24-48 hours.
- Shipments to European countries generally arrive within 2 to 10 days.
- Shipments to other international destinations typically take 5 to 12 days.
By default, payments are processed through credit card. However, if you prefer to utilize a bank transfer, please contact us at email@example.com, and we will prepare an invoice for prepayment.
Important Notes about Shipping Methods
For shipments to Switzerland, we employ the DDP (Delivery Duty Paid) method for all products and for private and business customers.. This comprehensive approach covers VAT, shipping expenses, customs charges, and disbursement fees, ensuring a hassle-free delivery process.
European Union (EU), USA, CAN, other countries
Private customers ordering standard products within the EU benefit from the DDP method,encompassing VAT, shipping costs, customs fees, and disbursement charges. No unexpected fees will arise post-order.
For businesses with valid VAT numbers and those seeking customized products, the DAP (Delivered-at-Place) method can be used. In this case, FedEx will handle VAT, customs duties, and disbursement fees prior to delivery separately. In most countries VAT can be deducted.
For customized products the selected shipping method will be displayed on the quote / invoice.
If you want to choose the DAP method, please contact us at firstname.lastname@example.org, and we will prepare an invoice for prepayment including the DAP method.